Contact Us

Thank you for reaching out to us. We value your time and want to provide you with the best assistance possible. Before sending an email regarding product questions, we kindly ask you to review our FAQ section. You may find the answers you need there.

Customer Service

If you still have inquiries or need further assistance, our dedicated customer experience team is here to help you. We aim to respond promptly and provide a resolution within one business day.
Customer Service Email
Customer Service Phone (available Mon - Thur 10am - 2pm PST)
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Your satisfaction is our top priority, and we look forward to assisting you.

Damaged, Lost, or Stolen Orders?
We’ve partnered with Route to provide protection for “in-transit” related issues. 
If you added Green Package Protection at checkout, please file a claim with the Route team here for quick assistance with “in-transit” related issues.